Effective Assessment & Care Plans

Effective asessments and care planning are essential requirements needed to ensure service users needs are identified, provided for, monitored and reviewed.

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Effective Communication Skills

Effective communication involves much more than what is said.  It also involves what is not said, how information is transferred and received and how you use your language tools. 

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Effective Customer Care

This course is currently being updated. Please contact us on 020 8746 7331 for further information.

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Effective Induction

Recruiting new staff can be time consuming and expensive. It is therefore important that managers, team leaders and supervisors ensure they maximise the potential of new staff by conducting...

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Effective Interviewing Skills

Please contact us on 020 8746 7331 for further information on this course.

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